Important Shipping Updates

In light of India’s local customs policy, courier pick-up services for packages bound for India have been temporarily suspended. We are actively monitoring the situation and will provide the latest information as it becomes available. Thank you for your understanding.

Note Regarding Shipping:

Our shipping methods and delivery times are determined by data from our ordering system. Any significant updates will be promptly shared in this section.

(Last updated on June 30th)

DHL Shipping Updates

As an official partner of DHL, Wellcircuits has removed daily shipping limits. While some couriers are experiencing delays due to the ongoing pandemic, DHL package delays have been minimized to 1-3 days. Refer to the table below for detailed information:

(Last updated on May 12th)

COVID-19 Shipping Delays

Global preventative measures related to the COVID-19 outbreak have impacted international shipping to various countries and regions, potentially causing delays in order deliveries. Below are the estimated delays for each courier:

(Last updated on March 31st)

Delivery Restrictions

Several countries have imposed restrictions affecting international shipping. Please be aware of restricted delivery areas for different couriers. For the latest updates, refer to the following:

FedEx Delivery Restricted Areas List

(Last updated on March 31st)

Additional Information:

• If your selected courier service is suspended in your area, we will contact you with alternative options. Please check your order details and email notifications for updates.
• E-packet services are currently unavailable for deliveries to Italy, Russia, Japan, and the USA since March 27th.
• DHL Hong Kong is experiencing delays of 3-5 business days.
• We recommend opting for DHL for its reliability and faster shipping services amid current challenges.
• International shipping availability may be limited temporarily. Updated delivery times are accessible on the Instant Quote page for each item and during checkout. Please avoid using delivery addresses for closed establishments like schools. (Last updated on April 9, 2020)

Order and Delivery Inquiries:

To track your order status or make changes to your delivery address, visit “Your Orders” on wellcircuits.com. Contact your sales representative for assistance before your order ships. Tracking details will be available once your order is processed, with varying delivery dates for each item.

Order Cancellation and Returns:

Orders are promptly processed post-payment, and custom-made PCBs cannot be returned due to logistical challenges or the impact of COVID-19. For further support, reach out to your sales representative.

Important Notice: Extended Delivery Times

Dear Valued Customers,

We understand the frustration caused by the current extended delivery times. At Wellcircuits, we are dedicated to ensuring the safe and timely delivery of all orders. Rest assured that once courier services resume normal operations, we will promptly provide updates on your shipments. Your safety and satisfaction are our top priorities during these challenging times.

We sincerely appreciate your patience and understanding. For any inquiries regarding PCBs or PCBA, please do not hesitate to reach out to us at info@wellcircuits.com.

Thank you for choosing Wellcircuits.

Warm regards,

The Wellcircuits Team